Privacy Policy

Last Updated: February 2026

At Candella Store ("we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or sign up for our newsletter.

• Personal Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Credit card details (processed securely by our third-party payment providers like Razorpay; we do not store full card numbers).
• Usage Data: Information on how you interact with our site, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to provide better services, including:

• Processing and fulfilling your orders.
• Communicating with you about your order status.
• Sending promotional emails (only if you have opted in).
• Improving our website functionality and customer experience.

3. Cookies and Tracking

We use cookies to personalize your experience, analyze site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings, though this may affect some site features.

4. Data Sharing

We do not sell your personal data. We may share your information with trusted third-party service providers solely for the purpose of operating our business, such as:

• Payment processors (e.g., Razorpay)
• Shipping partners (e.g., Delhivery)
• Email marketing services

5. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@candella.store
Address: 123 Candle Lane, Pune, Maharashtra, India.